Legal information

Legal notice

1.- Ownership of the website
In accordance with the stipulations of article 10 of the Spanish information society services and e-commerce act, Law 34/2002 of 11th July 2002, the necessary details of the service provider are given below:

  • – Personal or company name: Anaska Solimar Córdoba Ramírez
  • – Identity or tax number: Y2589593Z
  • – Residence or domicile: Gran Vía Don Diego López de Haro 19-21 2nd floor, Bilbao
  • – Email address:
  • – Contact telephone: +0034 655 339 800


2.- General conditions for use and acceptance thereof
The purpose of these general conditions for use of the website is to govern the contractual relationship between clients and the service provider, AEROINNOVATION, and to inform users of the services it provides.

Browsing and use of the services on the website imply agreement as a user, with no reservations of any kind, to all the general conditions of use, general contract conditions if any, plus any others that might exist in relation to the provision of services by AEROINNOVATION, which may alter these general conditions at any time without prior notice.

Users of this website must in any case refrain from deleting, altering, bypassing or tampering with any protective device or security system that might be installed on it. Users will be liable to AEROINNOVATION and/or third parties for any damages they might cause as a consequence of infringement of this obligation.

3.- Industrial and Intellectual Property: hyperlink policy
All content included in the website, in particular trademarks, trade names, industrial designs, designs, tests, photographs, graphics, logos, icons, software or any other signs of which industrial or commercial use might be made, is protected by industrial and intellectual property rights held by AEROINNOVATION or third-party holders thereof who have authorised their inclusion on the website. All use and/or reproduction thereof by any means, including the Internet (domain names, social networks, blogs, etc.), is therefore prohibited without the explicit consent of AEROINNOVATION.

AEROINNOVATION will not be liable for any infringement of third-party intellectual or industrial property rights that might result from the inclusion on the website of trademarks, trade names, industrial designs, patents, designs, texts, photographs, graphics, logos, icons or software belonging to third parties who declared themselves the owners thereof when they were included on the website.

Under no circumstances will access and browsing by the user imply any authorisation or waiver, transfer, total or partial cession of the said rights or the granting of any right or expectation thereof, in particular to alter, transform, exploit, reproduce, distribute or publicly reveal the said content without the explicit prior authorisation of AEROINNOVATION or the holders of the pertinent rights.

4.- Liability
The user recognises and accepts that use of the website and its services is on his/her own responsibility.

AEROINNOVATION declares that it has taken all necessary measures, within its possibilities and the state of technology, to guarantee the operation of the website and prevent the existence and transmission of viruses and other components that might harm the user.

5.- User’s obligations
The user undertakes to use the contents of the website diligently, correctly and lawfully.

6.- Applicable law
The relations established between the user and the owner of the website will be governed by the stipulations of current regulations in terms of applicable legislation and competent jurisdiction. However, in cases where the regulations allow one of the parties to submit voluntarily to a jurisdiction, AEROINNOVATION and the user explicitly waive any other jurisdiction that might pertain to them and submit to the courts and tribunals of Bilbao.

In any case, the rules of Spanish law will be applicable.

En todo caso serán aplicables las normas del Ordenamiento Jurídico Español.

7.- 7.- Cookie policy
A cookie is a small text file that is stored in your browser when you visit a website. They are tools that play an essential part in the provision of online services and enable a website to store and retrieve information about a user’s browsing habits or their equipment and, depending on the information gathered, can be used to recognise the user and enhance the service offered. Without cookies, the website might not work properly.

In accordance with the Spanish information society services and e-commerce act, Law 34/2002 of 11th July 2002, AEROINNOVATION informs its users of the use of its own and third-party stored cookies to enhance the service provided.

If you continue to browse without changing your cookie settings, you are taken to agree to them being installed. However, should you not wish to receive cookies, you can also configure your Internet browser to delete them from the hard disc of your device, block them or inform you when they are installed, as explained below.

Types of cookies used by AEROINNOVATION:

  • – Google Adwords Remarketing
  • – Facebook remarketing pixel
  • – Google Analytics

You can allow, block or delete cookies installed in your equipment by configuring the options in the browser installed on your computer. If you do not allow cookies to be installed through your browser you may not be able to access some of the sections of our website.

  • – More information about how to manage cookies in Google Chrome
  • – More information about how to manage cookies in Internet Explorer
  • – More information about how to manage cookies in Mozilla Firefox
  • – More information about how to manage cookies in Safari

Online store terms and conditions

ADVERTENCIA: WARNING: make sure you have read the ONLINE STORE TERMS AND CONDITIONS before continuing to browse our online store and placing any order. If you have any doubts regarding these conditions or how to place an order, payment, refunds, etc, contact AEROINNOVATION at the email address

1.- General information
These terms and conditions govern the use of the AEROINNOVATION online store. You can access the online store directly through the link: —

We would ask you to read all the following carefully, as they are contractual conditions to which you are subject as a customer of our online store. The following terms and conditions of sale apply to all purchases made through the website.

AEROINNOVATION reserves the right to alter the presentation and configuration of the website and these general conditions at any time. Clients are therefore recommended to read them carefully every time they access the online store.
Clients and users must have these terms and conditions available in a visible place, freely accessible for any consultations they may wish to make. In any case, acceptance of the terms and conditions is an essential step prior to acquiring any product or service available through the online store.

Should you have any doubts, queries or suggestions, you can send us your commends at the email:

2.- Products and services
In this online store you can purchase tickets to the events organised by AEROINNOVATION. You can look up forthcoming events at

In this online store you can purchase tickets to the events organised by AEROINNOVATION. You can look up forthcoming events at

3.- Order request
Once you have selected the products you wish to acquire, they will be included in your shopping basket. Once you have completed the purchase process, you can access a summary of your order, which you must check and confirm.

When you have confirmed your order, AEROINNOVATION will send you an email at the address you provided within the next 24 hours, confirming reception of your order; it will also tell you how to print out your tickets.

4.- Price and method of payment
All prices of products shown on the website include applicable taxes (including VAT).

Clients must pay the price of their order by credit or debit card, bank transfer.

AEROINNOVATION guarantees that the online store has the maximum security measures commercially available in the industry. Moreover, the payment process for all transactions works through a secure server using the SSL (Secure Socket Layer) protocol.

The invoice for your purchase you can request it by emailing, stating the order number.

5.- Right of withdrawal
Consumers may exercise their right of withdrawal during a period of 14 calendar days, providing the event has not yet taken place.

You must announce your intention to exercise your right of return as soon as possible, by email, stating your details and the details of the order.